Company Info » Background
- 1996
- Set-up as independent gas services provider
- Initial entrant into domestic gas market
- First unbundled gas contract
- 2000
- Part of Viterra Energy Services / e.on
- Refocus of utility business
- 2002
- Lowri Beck private group established
- Independent of energy providers
- 2003
- ISO 9001:2000 Quality Admin System accreditation
- ISO 27001:2005 Information Security Mgmt System accreditation
- Multi-utility services established (electricity, gas, water)
- 2004
- Electricity data collection service implemented
- National meter reading established for dual fuel services
- Rollout of new field management software
- Multi data capture capability
- 2005
- New contact centre established
- Rollout of TruckStops and GeoConcept (route mapping & scheduling solution)
- PRINCE2 established as project management methodology
- 2006
- DTN Industry standard communication established
- Rollout of online job booking & appointment booking system
- ISO 14001 Environmental Mgmt Systems accreditation
- 2007
- Expansion of contact centre facilities
- New operational centre / head office
- AMR service launched (planned mid 2007)
- GPS integration with field services (planned late 2007)
- 2008
- Elexon Non-Half Hourly Meter Operator accreditation awarded (NHH MOP) and full operational commencement
- Elexon Non-Half Hourly Data Collector and Data Aggregation (NHH DC / DA) services accreditation awarded
- Further expansion of contact centre facilities
- Meter Asset Provision service launched
- Advanced electricity meter trials commence
- 2009
- New operational centre called Triangle House in Wigan
- Opening of the new customer service centre in Chirk, Wales
- BS 25999:2 2007 Business Continuity Management Systems
- The launch of Lowri Beck Sales Promotions Limited
- Matt Watts became Sales & Marketing Director of Lowri Beck Sales Promotions Limited
- Tony Rowles became Meter Operations Field Director of Lowri Beck Services Limited
